FAQ

Can I join over the phone or online?

Joining a fitness club is a big step for most people and we strongly believe that you should visit a club before making a commitment. That way you know that you are getting what you want – no surprises! Our friendly and approachable Fitness Consultants can help you decide which membership plan is best for you, so we suggest you phone them or visit us. To find out how, simply go to memberships.

What type of Membership and Personal Training Packages does GOLD’S GYM Prince George offer?

We have several flexible easy payment plans so that everyone has the opportunity to exercise and enjoy the benefits of fitness. Health & vitality should be a way of life – not cause financial compromise! Call 250-614-1515 or email sales@goldsgym.info for further information.

How do I go about changing my personal details on my membership?

To change your personal details please contact the manager at sales@goldsgym.info or call 250-614-1515. Alternatively you can complete a ‘Membership Servicing Form,’ available at our front desk.

What is a CEF or Club Enhancement Fee?

The Club Enhancement Fee is an annual due that our Members can expect to be withdrawn from their bank account and/or credit card in July. The purpose of the CEF is club enhancement requirements (such as new programming, new equipment, renovations etc.) that are over and above the standard club maintenance that monthly membership dues encompass. Should you have any questions regarding this matter please contact our manager at info@goldsgymprincegeorge.com or call 250-614-1515.

I am experiencing some issues with my monthly investment, what should I do?

We would encourage you to contact ASF International directly regarding issues with your monthly investment.  They can be reached toll-free at: 1-800-525-8967.